Introduction
Coachista (Pratishtha Bhalla) is the creator, owner and publisher of the website and application “Coachista” (hereinafter referred to as “Online Website” or “Website”). We own and operate the services provided through the Website, which may be modified, deleted, or updated (temporarily or permanently) from time to time at our discretion. These terms of use (“Terms”), including the various policies incorporated by reference in these Terms, govern your access to and use of this Website and the underlying services provided by us through the Website, including our SMS, APIs, email notifications, ads, services, and our other covered services that may link to these Terms (collectively, the “Services”), and any information, text, graphics, photos or other materials uploaded, downloaded or appearing on or as a part of the Services (collectively referred to as “Content”). Your access to and use of the Services, however accessed, constitutes your agreement to be bound by these Terms, which establishes a contractual relationship between us. When You use any of our Services, you will be subject to the rules, guidelines, policies, terms, and conditions applicable to such Services, and they shall be deemed to be incorporated into and shall apply in addition to these Terms. If you transact on our Website, you shall be subject to the policies that are applicable for such transactions.If you do not agree to be bound by all the Terms set forth herein, you are not authorized to use or access our services. These Terms constitute an agreement between COACHISTA and you in connection with your use of our services as defined below. If you have any questions regarding our services, you can email us at [email protected] document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable. This electronic record is generated by a computer system and does not require any physical or digital signatures. This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and terms of use for access or usage of this Website.The Services and the Terms may be amended or deleted from time to time, at our sole discretion. The Terms, including the Privacy Policy, will apply to your use of our services, as well as to all information provided by You on the Website at any given point in time. We reserve the right to modify the Terms from time to time. Such changes shall be notified to you to your registered email address. Your continued use of our services following such notification constitutes your consent to follow and be bound by the Terms so modified. As long as you comply with these terms, we grant you a personal, non-exclusive, non-transferable, limited privilege to access and use the services.In the event a special feature with its own terms and conditions is offered, the same shall apply in addition to these terms. In case of a conflict of the terms and conditions of such special feature with these terms, the terms specific to the special feature shall prevail.IN THESE TERMS, UNLESS THE CONTEXT OTHERWISE REQUIRES, REFERENCES TO:“We”, “Us”, “Company” or “COACHISTA”, shall mean Pratishtha Bhalla, its affiliates, permitted assigns, and partners, and the term “Our” shall be construed accordingly;“You”, “Your” or “User” shall mean any natural or legal person who avails our services.
WEBSITE OVERVIEW
Welcome to Coachista, your trusted partner on the path to healing anxiety, overcoming burnout, and stepping into empowered, heart-centered leadership. At Coachista, we believe that anxiety does not define you—it signals a deeper calling to realign with your purpose, values, and inner strength.Coachista is the home of the LAF (Live Anxiety Free) Hub, a supportive, stigma-free community dedicated to helping professionals, corporate leaders, and entrepreneurs break free from anxiety and generational patterns—without relying on medication. Through neuroscience-informed coaching, hypnotherapy, and holistic mind-body practices, we help you build emotional resilience, achieve clarity, and thrive in your personal and professional life. Our services include 1:1 deep transformational coaching, group training and coaching programs, hypnotherapy, customized wellness sessions, leadership development programs, and mindfulness-based interventions. Every engagement is grounded in compassion, science, and a values-based approach.When you reach out through our platform, our team will invite you for a Discovery Call to understand your needs, goals, and challenges in detail. This conversation helps us tailor a personalized coaching or program proposal, which includes a transparent quotation, service inclusions, and clear terms of engagement.We encourage open dialogue and welcome all your questions to ensure alignment and clarity. Once you’re comfortable with the proposal and ready to begin, your journey toward a more resilient, aligned, and anxiety-free life begins with us—confidentially, collaboratively, and at your pace.Let Coachista be the catalyst for your transformation—from anxious to anchored, from surviving to thriving.
CONDITIONS OF USE
You must be 18 years of age or older to access or avail the Services in any manner. By signing in to the Website, accessing and/or using all or any part of the Services, you represent and warrant to us that you are 18 years of age or older, and that you have the legal right, authority, and capacity to use all or part of the Services available through the Website, and agree to and abide by the Terms.Whilst the Services are not intended to be used by minors, we respect and recognize the privacy of minors who may inadvertently use our Website. It is strongly recommended that parents and guardians use parental control tools to help protect minors from any offenses, harm, or breach of privacy and supervise the use of the Website by minors.You understand and acknowledge that the Website and its Services are to be accessed by you on your own behalf or for your own personal use only. You shall not register on the Website or use its Services on behalf of any third party or entity, nor shall you allow a third party or entity to use the Website and its Services on your behalf. If you are a corporate entity availing our services on behalf of your employees, You are responsible for establishing Your own policies (if any) with Your employees for the purpose of availing our services.
MEDICAL DISCLAIMER
The services offered on Coachista.in, including coaching, hypnotherapy, and wellness sessions, are intended to support personal growth, emotional well-being, and anxiety recovery. These services are not a substitute for professional medical, psychological, or psychiatric care.Our offerings are designed to complement—not replace—any existing medical or mental health treatment. We do not diagnose, treat, or cure medical conditions, nor do we prescribe or advise on medication. If you have a medical condition, mental health disorder, or any health-related concerns, we strongly recommend consulting with a licensed physician, psychiatrist, psychologist, or other qualified healthcare professional.Engaging with our services is a personal choice and should be viewed as an adjunct to, rather than a replacement for, clinical care. Results may vary, and participation in coaching or hypnotherapy does not guarantee any specific outcome.We also do not assume responsibility for any third-party opinions, services, or content that may be referenced or shared on this platform unless explicitly stated as coming from authorized representatives of Coachista and Pratishtha Bhalla.By using this site and engaging in our services, you acknowledge and agree to this disclaimer.
CONTENT
All the Content displayed on the Website is subject to copyright and shall not be reused by You (or a third party) without prior written consent from the Company.You are solely responsible for the integrity, authenticity, quality, and/or genuineness of the Content provided by you on the Website and whilst feedback and comments by You can be made via the Website, we bear no liability whatsoever for any feedback or comments made by the other Users or made in respect of any of the Content on the Website. You shall be solely responsible for making good any financial or legal losses incurred through the creation/ sharing/ submission of Content or part thereof that is deemed to be untrue/ inaccurate/ misleading/ offensive/ vulgar.You have a personal, non-exclusive, non-transferable, revocable, limited privilege to access the Content on the Website. You shall not copy, adapt, and modify any Content without written permission from the Company. You acknowledge and agree that all materials, content, and information provided during the session are the exclusive property of the Company. You are expressly prohibited from modifying, reproducing, or reselling any content received during or after the session (Content Restrictions). You shall not disclose, distribute, or share such proprietary information with any third party without the prior written consent of the Company. Any unauthorized use or dissemination of the session materials shall be considered a breach of this agreement, subject to legal action and remedies available under applicable laws.
RESPONSIBILITY TOWARDS YOUR EMPLOYEE
The responsibility for managing and overseeing employees during the session shall be your responsibility. This includes but is not limited to, ensuring their active participation, adherence to session guidelines, and compliance with any relevant policies. We are not accountable for monitoring or enforcing the attendance of your employees. Any actions or decisions related to the conduct and engagement of employees during the session are within the purview of your internal policies and procedures.
LIMITATION OF LIABILITY
We are not responsible for any consequences arising out of the following events:if the Website is inoperative/non-responsive due to any connectivity errors associated with the internet connection such as but not limited to slow connectivity, no connectivity, server failure; if you have fed incorrect information or data or for any deletion of data;if there is an undue delay or inability to communicate through email;We want to make it clear that we are not responsible for how you use the Website. We are not accountable for any damages resulting from utilizing the Website, as well as copying, distributing, or downloading content from it. It is your responsibility to ensure the protection and backup of your data, content, and devices while using the Website.We accept no liability for any errors or omissions, on behalf of ourselves, or for any damage caused to you, your employees, or any Third-Party, resulting from the use or misuse of the Website or any Service provided by the Website. The Service and any Content or material displayed of the Services are provided without any guarantees, conditions, or warranties as to its accuracy, suitability, completeness, or reliability. We will not be liable to you for the unavailability or failure of the Website.We expressly exclude any liability for any loss or damage that was not reasonably foreseeable by the Website and which is incurred by you in connection with the Website, including loss of profits; and any loss or damage incurred by you as a result of your breach of these Terms of Use. Neither party will be liable for indirect, punitive, special, incidental, or consequential damages, including losses in business, revenue, profits, privacy, data, goodwill, or other economic benefits. This applies regardless of whether the issue arises from a contract breach, negligence, or any other cause, even if we were aware of the potential for such damages.In no event our liability exceed the amount you paid for the service you availed from us giving rise to the claim.To the fullest extent permitted by law, We shall not be liable to You or any other party for any loss or damage, regardless of the form of action or basis of any claim. You acknowledge and agree that your sole and exclusive remedy for any dispute with us is to terminate your use of the Website.
THIRD-PARTY LINKS, SITES, AND SERVICES
Our Website may contain links to third-party websites, advertisers, services, special offers, or other events or activities that are not owned or controlled by Our Website. We don’t endorse or assume any responsibility for any such third-party sites, information, materials, products, or services. If you access any third-party website, service, or content from Our Link, you do so at your own risk, and you agree that Our Website has no liability arising from your use of or access to any third-party website, service, or content.
DISCLAIMERS
The Services are provided on an “as is,” “as available” basis. We do not make any representations or warranties regarding the Services. We are not liable for any errors or omissions in providing the Services or any losses or damages resulting from the use of the Services.We explicitly disclaim all representations and warranties related to the Services, including but not limited to, warranties of merchantability, fitness for a particular purpose, quality, accuracy, authenticity, title, and non-infringement. We do not guarantee that the Services will function without interruption or errors, that there will be no disruptions related to internet or cellular service providers, or for any other reason. We do not guarantee the availability of updates, correction of defects in the Services, or compatibility with third-party software, applications, or services. The operation of the Services may be interrupted due to maintenance, updates, or system or network failures. We are not liable for damages caused by such interruptions or errors.We disclaim all liability and responsibility for your use of the Website and the Services, including your use of third-party payment gateways, the exposure of content to minors, and the security of devices used to access the Website.While we make reasonable efforts to ensure the safety of your use of the Website in line with safety and security practices for digital Websites, we do not assume responsibility for the data safety and security practices and standards of any third-party service provider embedded in the Website.We disclaim all representations and warranties, including but not limited to accuracy, completeness, correctness, reliability, truthfulness, and the relevance of descriptions of the Services, other content, or information, feedback, opinions, reviews, and suggestions displayed on the Website.
YOUR OBLIGATIONS
You agree and undertake that you are accessing the Website and transacting at your sole risk and are that you are using your best and prudent judgment before availing any service on the Website or accessing/using any information displayed thereon.
You agree that they are solely responsible to us and to any third party for any breach of Your obligations under the Terms of Use and for the consequences including any loss or damage which we or our affiliates may suffer for any such breach.
You agree that we may, at any time, modify or discontinue all or part of the Website, charge, modify or waive fees required to use the Website, or offer opportunities to some or all Users.
You agree to provide genuine credentials during the process whenever required on the Website.
You shall not use a fictitious identity. We are not liable if you have provided incorrect information;You authorize the Website to use, store, or otherwise process certain personal information and all published Content, responses, locations, User comments, reviews, and ratings for personalization of Services, marketing, and promotional purposes, and for optimization of User-related options and Services;
You are bound not to cut, copy, modify, recreate, reverse engineer, distribute, disseminate, post, publish or create derivative works from, transfer, or sell any information or obtained from the Website. Any such use/limited use of the Website will only be allowed with the prior express written permission;
You agree not to access (or attempt to access) the Website and/or the materials or Services by any means other than through the interface provided by the Website.
The use of deep-link, robot, spider or other automatic devices, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Website or its Content, or in any way reproduce or circumvent the navigational structure or presentation of the Website, materials or any Content, or to obtain or attempt to obtain any materials, documents or information through any means not specifically made available through the Website will lead to suspension or termination of your access to the Website.
We disclaim any liabilities arising concerning such offensive Content on the Website; and
You agree not to use the Website or any material or Content therein for any purpose that is unlawful or prohibited by these Terms of Use, or to solicit the performance of any illegal activity or other activity which infringes the rights of this Website or any other Third-Party(ies);
INTELLECTUAL PROPERTY RIGHTS
The Site and all information and content which we have made available on the Site, including but not copyrighted works, literature, text, graphics, logos, button icons, images, audio/video clips, data compilations and software, and the compilation and organization thereof is owed by us or is used with consent of the owner and is protected by laws, including laws governing, copyrights, trademarks and other intellectual property. The reproduction and use of any of these by you is prohibited unless specific written permission is provided by us. Any unauthorized use shall violate copyright laws, trademark laws and other applicable intellectual property laws. All rights in the Site and its content are reserved.Certain content and information on the Site are used with the permission of third parties, and use of that content and information is subject to terms and conditions of such third parties and by using the Site, you agree to abide by all such terms and conditions.The copying, downloading, modification, revision, reproduction, republication, uploading, posting, transmission, or distribution for commercial or non-personal purposes of any content, material or elements from the Site including without our express written permission or other owners of the intellectual property is strictly prohibited. You agree not to, directly or indirectly, copy, use, or distribute any content available on the Site other than as expressly permitted herein. Also, if you download or print any content for personal use, you must retain all copyright and other proprietary notices identifying us as the owners.Nothing contained on the Site should be construed as granting, by implication or otherwise, any right, license, or title to any of our intellectual property or the intellectual property of any third party. All rights are expressly reserved and retained by us and our licensors. Your misuse of the Site, or any service or content available on the Site except as provided in these Terms, is strictly prohibited. Please be advised that we consider our intellectual property to be among our most valuable assets and we will aggressively enforce our intellectual property rights to the fullest extent provided under law.
LIMITED LICENSES GRANTED TO YOU
Subject to these Terms, we grant you a non-exclusive, revocable, non-sub-licensable, non- transferable, and limited license to access the Site solely for the purpose accessing the content on, and our services provided through the Site, for your personal and non-commercial use.You shall not, either directly or indirectly: (i) copy, adapt, alter, modify, translate, localize, merge and/or create derivative works of the Site; (ii) decompile, disassemble, reverse engineer, reduce the Site to human perceptible form and/or otherwise attempt to determine its underlying source code; (iii) alter, obscure, deface, remove, conceal and/or otherwise interfere with any eye- readable or machine-readable marking on the Site which refers to us as the owner, author or developer of the Site and all proprietary and intellectual property rights contained therein; (iv) distribute, provide, lease, lend, use and/or allow others to use the Site to or for the benefit of any third parties; and (v) provide the use of the Site in any service bureau, time- sharing or facilities management arrangement and/or otherwise use the Site to provide services to third parties.
CONTRIBUTED CONTENT AND SUBMISSIONS OF USERS
All content created, added, uploaded, submitted, distributed, communicated, or posted on the Site by users (collectively "User Content"), whether publicly posted or privately transmitted, is the sole responsibility of the user who created or generated the User Content. The Site permits the submission of User Content and the hosting, sharing, and/or publishing of such User Content. Notwithstanding anything contained herein, you shall be solely responsible for your own User Content and the consequences of posting or publishing them. You represent that all User Content provided by you is accurate, complete, up-to-date, and in compliance with all applicable laws.You acknowledge that all User Content accessed by you using the Services is at your own risk and you will be solely responsible for any damage or loss to you or any other person resulting therefrom. We do not guarantee that any User Content you access on the Site is or will continue to be accurate. We do not and will not claim any ownership over or rights to the User Content, except to the extent stated herein.In connection with the User Content, the user affirms, represents, and warrants that: (i) the user owns or has the necessary licenses, rights, consents, permissions and authorizations to use and authorise us to use, all User Content, including to enable us to include and use the User Content for the purposes and in the manner contemplated by these Terms; (ii) the user has the written consent, authorisation, release and/or permission of each and every identifiable individual person in the User Content to use the name and/or likeness of each and every such identifiable individual person to enable inclusion and use of the User Content in the manner contemplated by these Terms; and (iii) we will not be subjected to any claim, actions, liabilities, loss and damage as a result of its use of the User Content.By submitting any User Content to the Site, you hereby do and shall grant us a worldwide, non-exclusive, perpetual, irrevocable, royalty-free, fully paid, sub-licensable (through multiple levels) and transferable license to use, aggregate, reproduce, distribute, display, perform, and otherwise fully exploit such User Content in connection with the Site, and the services we provide, including without limitation for promoting and redistributing, part or all of the Site or our services in any media formats and through any media channels (including, without limitation, third party websites and feeds), and including after your termination of your arrangement with us.By submitting any User Content to the Site, you also hereby do and shall grant each user a non-exclusive license to access any of your User Content that is available to such user on the Site, and to use such User Content, including after your termination of your arrangement with us.We: (i) cannot control the User Content and other information provided by the users which is made available on the Site; (ii) do not research, endorse, validate, or certify the User Content and any other information submitted/uploaded by users on the Site nor assume that all User Content and information will be complete, accurate, truthful, trustworthy, and reliable; and (iii) expressly disclaim any and all liability in connection with the User Content.The Site permits sharing of views, opinions and information regarding the content posted on the Site. All statements, photos, videos, materials, or other User Content posted by users reflects the views of the individual user and does not reflect our views. We take no responsibility and assume no liability for any User Content posted by you or any third party.We encourage respectful, constructive dialogue and reserve the right to remove posts that are not in compliance with these terms.A user shall not host, display, upload, modify, publish, transmit, store, update or share any information that: (i) belongs to another person and to which the user does not have any right; (ii) is defamatory, obscene, pornographic, paedophilic, invasive of another’s privacy, including bodily privacy, insulting or harassing on the basis of gender, libellous, racially or ethnically objectionable, relating or encouraging money laundering or gambling, or otherwise inconsistent with or contrary to the laws in force; (iii) is harmful to child; (iv) infringes any patent, trademark, copyright or other proprietary rights; (v) violates any law for the time being in force; (vi) deceives or misleads the addressee about the origin of the message or knowingly and intentionally communicates any information which is patently false or misleading in nature but may reasonably be perceived as a fact; (vii) impersonates another person; (viii) threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign States, or public order, or causes incitement to the commission of any cognisable offence or prevents investigation of any offence or is insulting other nation; (ix) contains software virus or any other computer code, file or program designed to interrupt, destroy or limit the functionality of any computer resource; and (x) is patently false and untrue, and is written or published in any form, with the intent to mislead or harass a person, entity or agency for financial gain or to cause any injury to any person.
USER CODE OF CONDUCT
As a condition of your use of the Site, you promise and undertake not to use the Site for any purpose that is prohibited by these Terms.You agree that you shall not (directly or indirectly) submit, upload, provide, transmit, distribute, post, store, link, or otherwise share content, information, data, software, and/or materials on the Site that: (i) you do not have the right, authority or license to make available, whether under law, contract or otherwise; (ii) is unlawful, threating, abusive, harassing, defamatory, libelous, deceptive, fraudulent, tortious, offensive, profane, contains or depicts pornography, or is otherwise inappropriate as determined by us, in our sole discretion; (iii) is false, misleading, untruthful or inaccurate; (iv) is invasive of another’s privacy; (v) violates the publicity or proprietary or intellectual property rights of third parties; (vi) impersonates any person or entity, including any of our employees, agents, representatives, sub-contractors or partners or falsely states or otherwise misrepresents your affiliation with any person or expresses or implies that we endorse any statement you make; (vii) includes anyone’s identification documents or sensitive financial information or any personal information about another individual or any information that may be used to track, contact or impersonate that individual; (viii) discloses or provides information protected under any law, agreement or fiduciary relationship, including but not limited to proprietary or confidential information of others, insider information or material, or non-public information; (ix) constitutes unauthorized or unsolicited advertising; (x) violates any law; (xi) would give rise to criminal or civil liability (under tort or otherwise); (xii) encourages conduct that constitutes an offense or that encourages or provides instructional information about illegal activities; (xiii) has the potential to create liability for us; (xiv) could cause us to lose, in whole or in part, our relationship with our users, clients, business partners, licensors, services providers or other suppliers; (xv) interferes with or disrupts the operation of the Site and our services or the servers or networks used to make the Site available, or violate any requirements, procedures, policies or regulations of such networks; and (xvi) threatens the unity, integrity, defense, security or sovereignty of any country, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation.You shall not (directly or indirectly): (i) disclose any sensitive, proprietary or confidential information, about yourself or anyone else or knowingly disseminate information that you know, reasonably ought to know, to be confidential in nature, in violation of any duty of confidentiality which you are subject to; (ii) misrepresent the source of your content; (iii) use the Site in violation of any applicable law or otherwise in violation of any applicable law which you may be subject to; (iv) use the Site in a manner that would violate the lawful privacy rights of any person or to publish or republish defamatory or libellous statements, or to harass or embarrass any person; (v) use the Site in a manner which could cause loss, damage or personal injury to any person; (vi) use the Site for any fraudulent or unlawful purpose or for the promotion of illegal activities; (vii) use the Site in any manner that could interrupt, damage, disable, overburden or impair the Sites or interfere with any other persons use and enjoyment of the Sites; (viii) bypass, circumvent or attempt to bypass or circumvent any measures I may use to prevent or restrict access to the Site (or other computer systems, resources or networks connected to the Site); (ix) run any form of auto-responder or “spam” on the Sites; (x) use manual or automated software, device, or other processes to “crawl” or “spider” any page of the Site; (xi) obtain or attempt to gain unauthorized access to other computer systems, resources, materials, information or any services available on or through the Site through any means, including through means not intentionally made publicly available or provided for through the Site; (xii) take any action that imposes or may impose (as determined by us in our sole discretion) an unreasonable or disproportionately large load on our (or our third party service providers’) infrastructure; (xiii) interfere or attempt to interfere with the proper working of the Site or any activities conducted on the Site; (xiv) make improper use of our Site or submit false reports of abuse or misconduct; (xv) disparage, tarnish or otherwise harm us, including the Site; (xvi) offer, attempt to offer, trade or attempt to trade in any item, the dealing of which is prohibited or restricted in any manner under the provisions of any applicable law, rule, regulation or guideline for the time being in force; and (xvii) use the Site or the Site in violation of these Terms or otherwise take any action in violation of our guidelines and policies.In using the Site, you must comply with, and refrain from violations of, any right of any other persons, law or contractual duty, including without limitation laws forbidding: (i) distribution of child pornography;(ii) forgery, identity theft, misdirection or interference with electronic communications; (iii) invasion of privacy; (iv) unlawful sending of commercial electronic message or other marketing or electronic communications; (v) securities violations, wire fraud, money laundering, or terrorist activities; or (vi) false advertising, propagating or profiting from fraudulent and unfair schemes.You shall abide by all applicable laws with respect to the use of the Site.You shall assume full legal responsibility for any access and use of the Site, and in the event of any breach of this duty resulting in legal claim against us, you shall defend, indemnify, and hold us harmless from all losses, damages and liabilities arising therefrom.We also reserve the right to access, read, preserve, and disclose any information as I we reasonably believe is necessary to: (i) satisfy any applicable law, legal process or governmental request; (ii) enforce these Terms, including investigation of potential violation hereof; (iii) detect, prevent, or otherwise address fraud, security or technical issues; (iv) respond to your support request; and (v) protect the rights, property or safety of us, our users and the public.
INDEMNIFICATION DISCLAIMER
You acknowledge that we have no duty to take any action regarding: (i) which users gain access to the Site; (ii) what content you access via the Site; or (iii) how you may interpret or use the content.The Site and content made available on the Site, including without limitation, any information delivered as part of the foregoing are provided on an “as is” and “as available” basis, without warranty of any kind, express or implied, whether by statute, common law, custom, usage or otherwise, including, but not limited to performance, security, integration, quiet enjoyment, satisfactory quality and implied warranties of title, non-infringement, merchantability and fitness for a particular purpose as well as all warranties arising by usage of trade, course of dealing, or course of performance. Without limiting the foregoing, we makes no warranty that: (i) Site and the services we make available through the Site, including without limitation any materials and information delivered as part of the foregoing: (a) will meet your requirements; (b) will be accurate, uninterrupted, timely, secure, or error-free; (ii) the results that may be obtained from the use thereof will be effective, accurate, or reliable; (iii) the quality of the services purchased or accessible by you will meet your expectations; (iv) any errors or defects in the foregoing will be corrected; and (v) is free of viruses or other harmful components.We specifically disclaim all liability for any actions resulting from your use of Site. You may use and access the Site at your own discretion and risk, and you are solely responsible for any damage to your computer system or loss of data that results from the use of and access to the Site.We disclaim any and all liability with respect to any losses, damages, liabilities, personal injury or other harm that may be caused by your reliance on any advice, suggestions, recommendations or other information provided on the Site.
COMMUNICATION
By using this Website and providing your identity and contact information to the Company through the Website, you agree and consent to receive e-mails or SMS from us and/or any of its representatives at any time.You can report to “[email protected]” if you find any discrepancy with regard to Website or Content-related information and we will take necessary action after an investigation. The response with resolution (if any issues found) shall be dependent on the time is taken for investigation.You expressly agree that notwithstanding anything contained hereinabove, you may be contacted by us relating to any Services availed by you on the Website or anything pursuant thereto and you agree to indemnify us from any harassment claims. It is expressly agreed to by us that any information shared by us shall be governed by the Privacy Policy.
REFUND POLICY
Refund terms for specific services will be explicitly detailed in the Proposal provided to users. In general, refunds will be considered solely for unattended sessions. The company prioritizes customer satisfaction and will assess refund requests on a case-by-case basis, ensuring fairness and transparency in the resolution process. Users are encouraged to review the specific refund terms mentioned in their Proposal for a clear understanding of the applicable conditions.Refunds for our Coachista Retreat Services are subject to various factors, including the refund policies of the venue, catering services, event organizers, and other related entities involved in the event. The company will align its refund process with the policies set forth by these entities, considering factors such as accommodation arrangements, catering commitments, and event logistics. Users participating in Retreat services are advised to familiarize themselves with the specific refund terms outlined by each involved party, ensuring a comprehensive understanding of the applicable conditions governing refunds for Retreat-related services.
ACCOUNTS, SECURITY, PASSWORDS
You may register for an account on the Site in order to become a subscriber to the services offered by us through the Site. If you intend to open an account, you must complete the specified registration process by providing us with current, complete, and accurate information as requested by the applicable online registration form. It is your responsibility to maintain the currency, completeness, and accuracy of your registration data and any loss caused by your failure to do so is your responsibility. It is entirely your responsibility to maintain the confidentiality of your password and account. Additionally, you are entirely responsible for any and all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account. We are not liable for any loss that you may incur as a result of someone else using your password or account, either with or without your knowledge. You may cancel your account by following the procedure prescribed in these Terms.
THIRD PARTY SERVICES, ADVERTISEMENTS, SPONSORSHIPS, CO-PROMOTIONS AND OTHER PARTNERSHIPS
We may display advertisements for the goods and services of a third party on the Site, including in connection with co-promotions, sponsorships and other similar partnership arrangements. We do not endorse or represent and are not responsible for the safety, quality, accuracy, reliability, integrity or legality of any such goods or services advertised, promoted or displayed on the Site.The Site may permit you to link to other websites, services or resources on the internet, and other websites, services, or resources, may contain links to the Site. The use of any website which are controlled, owned, or operated by third parties is governed by the terms and conditions of use and privacy policies for those websites, and not by these Terms. When you access third party resources on the internet, you do so at your own risk. These other resources are not under our control, and you acknowledge that we are not responsible or liable for the content, functions, accuracy, legality, appropriateness or any other aspect of such website or resources. The inclusion of any such link does not imply our endorsement or any association between us and their operators. You further acknowledge and agree that we shall not be responsible or liable, directly, or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such website or resources. It is your responsibility to protect your systems from items such as viruses, worms, trojan horses and other items of a destructive nature. We expressly disclaim any liability arising in connection with your use and/or viewing of any websites or other material associated with third party links that may appear on the Site. You hereby agree to hold us harmless from any liability that may result from the use of third-party links that may appear on the Site.
INFRINGEMENT
We respect the intellectual property rights of others, and strongly prohibit users from posting any content on the Site that violates a person’s intellectual property rights. If you have reason to believe that any work copyrighted by you has been reproduced, embedded, or linked without any authorization on this Site, in a manner that constitutes an infringement of your copyright under Indian law, please write to us at [email protected] and provide us all information in that regard, including those prescribed under applicable laws.
GOVERNING LAW, JURISDICTION AND DISPUTE RESOLUTION
These Terms will be governed by the laws of India, without regard to conflict of law principles. Further, the courts at Delhi, India shall have exclusive jurisdiction for all matters arising out of or in connection with these Terms and you agree to irrevocably submit to the exclusive jurisdiction of such courts.The concerned parties shall amicably resolve any and all disputes arising out of or in connection with these Terms, failing which the disputes shall be settled in accordance with provisions of the Arbitration and Conciliation Act, 1996. The parties will refer the dispute to a sole arbitrator to be appointed by us. Any arbitral award shall be final and binding on the parties. The seat and venue of the arbitration shall be Delhi, India. The language of arbitration shall be English.Nothing contained in this paragraph shall preclude us from applying for and obtaining any injunctive, prohibitory, equitable or other similar urgent or interim relief from a court of law, if such judicial process is necessary to prevent serious and irreparable injury.
TERMINATION
You may stop using the Site at any time. If you wish to terminate your account, you may do so by writing to us at .We may, at any time, terminate your right to access and use of the Site and if you breach any provision of the Terms (or act in a manner that clearly shows you do not intend to, or are unable to, comply with the Terms).We may, at any time, terminate your right to access and use of the Site if we are required to do so by applicable law.Upon termination, all licenses, and any other rights and services provided by us shall cease immediately. Any such termination may result in the forfeiture and destruction of information associated with your account.Upon termination, any and all rights granted to the user will immediately be terminated, and the user shall promptly discontinue all use of the Site.Termination of these Terms, or any license, or user's access to the Site shall be without prejudice to our accrued rights.All provisions of these Terms which, by their nature should survive termination shall survive termination, including, without limitation, the provisions governing any licenses you have granted to us, ownership of intellectual property, warranty disclaimers, indemnity, and limitation of liability.
MISCELLANEOUS PROVISIONS
Electronic Record: These Terms constitute an electronic record within the meaning of applicable law and do not require any physical or digital signatures.Force Majeure: We shall not be liable to the users or any other persons or be deemed to be in breach of these Terms by reason of any delay or deficiency in performing, or any failure to perform, any of its obligations in relation to the Site or other obligations hereunder if the delay or deficiency or failure was due to Force Majeure. For the purposes of these Terms, “Force Majeure” shall mean any event beyond our reasonable control including, but not limited to any act of God, act of Governmental Authorities, legislative changes, malicious third party attacks on the Site, electrical power fluctuations or failures, electrical or electromagnetic stress, environmental factors, failure of public utilities, labour unrest, hostilities between nations, war, riot, civil commotions, civil war, insurrection, blockades, import or export regulations or embargoes, national emergency, rainstorms, earthquake, fires, flooding, explosion or other exceptional weather conditions or natural disasters, acts of terrorism, accidents, sabotages, strikes, shortages in material or supply, destruction of service facilities, infectious diseases, epidemics, pandemics as well as travel restrictions or travel warnings due to any such events or any unforeseen change in circumstances.Specific Relief: You acknowledge that your unauthorised use of the Site may result in irreparable damage and injury to us and/or our licensors for which money damages would be inadequate. Consequently, in the event of such unauthorised use, we, and our licensors (as applicable) shall have the right, in addition to any other legal remedies available, to seek an immediate injunction against you prohibiting any further use of the Site.Legal Actions: No action, regardless of form, arising out of or relating to these Terms may be brought by you after 1 (one) month after the cause of action has accrued, except where this limitation cannot be imposed by law.Waiver: Our failure to require performance of any provision of these Terms shall not affect our right to full performance thereof at any time thereafter, and any waiver by us of a breach of any provision hereof shall not constitute a waiver of a similar breach in the future or of any other breach. No waiver shall be effective unless in writing and duly executed by us.Entire Agreement: These Terms including all related agreements and policies incorporated by reference herein, constitute the entire agreement between you and us related to the subject matter hereof.Independent Rights: Each of our rights of are independent, cumulative and without prejudice to all other rights available to us under law, equity or otherwise, and the exercise or non- exercise of any such rights shall not prejudice or constitute a waiver of any other right by us, whether under these Terms or otherwise. Our rights with respect to any matter conferred under any provision of these Terms shall be in addition to any other rights conferred under any other provision of these Terms, in law or in equity.Severability: If any provision of these Terms is held to be illegal, invalid, or unenforceable under present or future laws such provision shall be fully severable. Thereafter, these Terms shall be construed and enforced as if such illegal, invalid, or unenforceable provision had never comprised a part of these Terms and the remaining provisions of these Terms shall remain in full force and effect and shall not be affected by the illegal, invalid, or unenforceable provision or by its severance from these Terms. Furthermore, in lieu of each such illegal, invalid, or unenforceable provision, we shall add as a part of these Terms, a provision as similar in terms to such illegal, invalid, or unenforceable provision as may be possible and be legal, valid and enforceable.Evidence: Subject to the applicable laws of evidence, you hereby agree not to object to admission of these Terms as evidence in legal proceedings.Proof: Any data in our systems can be used as proof for things that relates to your use of our Site. This data can be used in legal proceedings, in the same way as any written document.Assignment: These Terms and agreement evidenced by it is personal to you and is not assignable or transferable by you. We may assign, transfer or delegate any of our rights and obligations hereunder to any person without your consent.No Agency: No agency, partnership, joint venture, or employment relationship is created as a result of these Terms and neither party has any authority of any kind to bind the other in any respect.Notices: Any notices, requests and other communications required or permitted hereunder to be provided by the user to us shall be in writing, in English language, and shall be given by hand against written acknowledgement or receipt, or sent by registered mail, or by email followed by a confirmation of receipt. All notices will be deemed to have been duly given when received by us. Unless otherwise specified in these Terms, electronic notices should be sent to . We will send our notices to the users by way of an email at the email address provided by the users.
Effective Date: July, 2024
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